Need help with Floway or your Floway Pro subscription? Write to hello@flowayapp.com.
If you subscribed on deal.flowayapp.com, you are billed by us through Stripe and your card statement shows Floway Pro.
If you subscribed inside the iOS app, you are billed by Apple and the charge appears on your Apple receipt.
Use the billing link in your welcome email (the Stripe customer portal) and cancel in one step, or write to hello@flowayapp.com and we cancel it the same business day.
On your iPhone, open Settings → [your name] → Subscriptions → Floway → Cancel Subscription, at least 24 hours before the current period ends.
Either way, cancelling stops the next renewal; you keep access until the end of the period you already paid for.
Web: if you ask within 14 days of your first payment, we refund it in full, no questions asked.
App Store: refunds go through Apple.
See also our Terms of Service and Privacy Policy.